Warranty Information

Warranties

Rovin warranty period is 3 months from date of purchase, or such longer period as stated in the catalogue. Many products carry one year, two year, five year, or lifetime warranty or may qualify for over-the-counter replacement. These items are identified in the catalogue and website. If any defect in materials or workmanship in product sold by Rovin is identified and notified to us within the warranty period then we will, at our discretion repair or replace the product. Rovin does not accept any liability beyond this for consequential loss. Warranty is subject to us being satisfied that a defect was caused by defective workmanship or materials and was not caused by or was not substantially contributed to by other factors beyond our control, including (but not limited to) defective installation, maintenance, or repair; alterations or modifications of the product in a manner not recommended by the manufacturer; or any neglect, misuse or excessive use. The original Sales Docket or cash receipt must accompany warranty claims to provide starting date of the warranty period. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Freight Charges Relating To Warranty Items

Warranty repairs or replacements of goods is free of charge however freight charges to and from the service department may be required to be paid by the customer.